Heal n Cure Medical Wellness Return Policy
At Heal n Cure Medical Wellness, we take pride in providing high-quality supplements and medical-grade skincare products to support your health and wellness. Due to the nature of our products and to ensure the safety and integrity of our offerings, we have specific guidelines regarding returns and exchanges. Please review our policy carefully before making a purchase.
General Return Policy
- Final Sale Policy: All sales of supplements and medical-grade skincare products are final. We do not accept returns or exchanges, whether the product is opened or unopened, due to the sensitive nature of these products and safety considerations.
- Damaged or Defective Products: We ensure that all orders are inspected thoroughly and shipped in mint condition. In the rare instance that your product is damaged during transit, please file a claim directly with the shipping carrier. Proof of the product’s condition before shipment can be provided upon request.
Exceptions
We do not offer exceptions to this policy, including for opened or partially used products. If you have concerns about a specific purchase, please contact our customer support team to discuss your situation.
Customer Support
If you have questions or concerns about your purchase, our customer support team is available to assist you:
- Phone: (847) 686-4444
- Hours: Monday through Friday, 8:00 AM to 5:00 PM (Central Time)
Legal Compliance
Heal n Cure Medical Wellness ships products only within the continental United States. While some state laws may require retailers to accept returns under certain conditions, our policy adheres to the safety and quality standards necessary for the products we offer. Should you have specific concerns regarding your order, please contact us directly.
Additional Information
Please ensure that you verify your shipping address before completing your order, as we cannot accept returns for incorrectly delivered items due to customer error.
This policy was last modified on November 21, 2024.